Frequently asked questions

How long will my carpet take to dry?

Clean Sweep’s truck mounted industrial vacuums remove at least 96% of the water, so drying time is fast! Under normal conditions, your carpet should be dry within hours – almost always the same day.

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How often should I have my carpet cleaned?

Today, virtually all carpet manufacturers recommend a cleaning every 12 to 18 months. If you are a family that has a pet, a business, or a residence with a lot of foot traffic, an annual Premium Carpet Cleaning makes a lot of sense. This will keep your home or business looking new and smelling fresh. An annual cleaning is also a good idea for families that have loved ones with allergies. An annual carpet cleaning keeps the allergen count down. If your home or business has only occasional foot traffic, Clean Sweep recommends a Premium Cleaning every two to five years.

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How should I maintain my carpet?

Regular vacuuming once or twice per week, depending on usage, is recommended. Try to keep all nearby hard surfaces clean to prevent residues from tracking onto your carpet. It’s best to wear slippers or socks on your carpet, as bare feet transfer oils that dirt and grime will stick too. Carpet manufacturers recommend never using any kind of a carpet cleaner that uses a motorized brush. This causes unnecessary wear on your carpet and can shorten its lifespan.

A Premium Carpet Steam Cleaning once a year will maintain your carpet perfectly. If you want to protect your investment, ask your carpet cleaning technician about Scotch Guard.

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What is the best way to clean my carpet?

The carpet manufacturing industry, the Carpet and Rug Institute, and the carpet cleaning industry as a whole, have commissioned many studies on just about every method of carpet cleaning. Because of our 40 years of experience and by carefully reading every carpet cleaning study that we can find, Clean Sweep Carpet Cleaning continues to use the Steam/Hot water extraction method. Virtually all of these studies show the same results. The Steam/Hot water extraction method is still the best known way to clean carpets, period.

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Will my carpet re-soil faster after cleaning?

Not if Clean Sweep does the work. The reason carpets sometime get dirty faster after a cleaning is due to sticky residues being left behind, such as dirt, oil, and even some consumer cleaning products. Clean Sweep’s Premium Carpet Cleaning service will not leave anything behind. Your carpets will be vibrant and fresh!

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Do you offer green cleaning?

Clean Sweep’s Premium Carpet Cleaning Service is a totally green cleaning process. We use a Green cleaning process whenever possible, because "our family lives on the same planet as your family."

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Do you use sub-contractors?

Only Clean Sweep Carpet Cleaning certified technicians operate our carpet cleaning equipment.

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Why should I choose Clean Sweep Carpet Cleaning when I see advertised specials from other companies for less?

Clean Sweep may not always be the lowest priced quote you may find, but we will be your best value.

If you want top quality professional work done for the best possible price for that quality standard of service, then Clean Sweep Carpet Cleaning is for you. Every Clean Sweep technician will work hard to make you happy.

We incentify our technicians and our teams based on customer satisfaction - the only metric that matters.

It’s as simple as that.

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